Free delivery on orders over £50. Handcrafted with care across the UK.

Terms of Use

Last updated: 1 April 2026 | Effective date: 1 April 2026

1. Acceptance of Terms

By accessing and using this website (andreasemporium.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Andrea's Emporium ("Company", "we", "us", or "our") operates the website. These Terms of Use ("Terms", "Terms of Use") govern your access to and use of our Site and any services, products, or content provided through it.

2. Intellectual Property Rights

Unless otherwise stated, Andrea's Emporium owns the intellectual property rights for all material on the Site. All intellectual property rights are reserved. You may access this content from the Site for personal use, subject to restrictions set in these Terms of Use.

2.1 License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for lawful purposes only. You agree not to:

2.2 Trademarks

"Andrea's Emporium" and all related logos, product and service names are trademarks of Andrea's Emporium. Any other product or service name is a trademark or registered trademark of its respective owner.

2.3 User-Generated Content

If you submit content to the Site (comments, reviews, feedback, photos, etc.), you grant Andrea's Emporium a worldwide, royalty-free, perpetual, non-exclusive, and sublicensable right to use, copy, modify, and distribute that content. By submitting content, you represent and warrant that:

3. User Conduct and Responsibilities

You agree to use the Site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Site. You agree to comply with all applicable laws, rules, and regulations.

3.1 Prohibited Conduct

You agree not to:

3.2 Account Responsibility

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately of any unauthorised access to your account. We are not liable for any loss or damage resulting from unauthorised account access if caused by your negligence.

4. Products and Services

Andrea's Emporium provides craft supplies and related products for purchase through the Site. All product descriptions, pricing, and availability information are subject to change without notice. We reserve the right to:

4.1 Payment and Orders

When you place an order, you agree to provide accurate billing and delivery information. Payment is processed through secure third-party providers. By submitting an order, you represent that you are authorised to use the payment method provided.

4.2 Returns and Refunds

Please refer to our [PLACEHOLDER: Link to Returns Policy or Terms] for detailed information on returns, exchanges, and refund procedures. Our standard return window is [PLACEHOLDER: Number of days, e.g., 30 days] from the date of delivery.

5. Warranty Disclaimer

The Site and all content, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, including but not limited to:

We do not guarantee that the Site will be accessible at all times or that it will be free from errors, viruses, or harmful code. Your use of the Site is at your own risk.

6. Limitation of Liability

To the maximum extent permitted by law, Andrea's Emporium shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site, including loss of profit, data, or business opportunities, even if we have been advised of the possibility of such damages.

Our total liability to you for all claims arising out of or relating to these Terms of Use or the Site shall not exceed the amount you paid to us in the 12 months preceding the claim, or £100, whichever is lower.

This limitation applies regardless of whether the claim is based on warranty, contract, tort, negligence, strict liability, or any other legal theory.

7. Third-Party Links and Websites

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your access to and use of third-party websites are governed by their own terms and policies. We do not endorse any third-party products, services, or websites linked from our Site.

8. Indemnification

You agree to indemnify, defend, and hold harmless Andrea's Emporium and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

9. Affiliate Disclaimer

Andrea's Emporium may contain affiliate links to third-party products and services. If you purchase through these links, we may earn a commission at no additional cost to you. We only recommend products and services we believe are valuable to our users.

The inclusion of affiliate links does not constitute an endorsement, recommendation, or approval of the linked third-party websites or products. We are not responsible for the content, practices, or policies of affiliate partners.

10. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any modifications constitutes your acceptance of the updated Terms. We recommend reviewing these Terms periodically to stay informed of any changes.

11. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

You agree that any legal proceedings arising from or relating to these Terms or your use of the Site shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.

12. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Andrea's Emporium regarding your use of the Site and supersede all prior and contemporaneous agreements, understandings, and representations.

14. Contact Information

If you have questions or concerns regarding these Terms of Use, please contact us at: