Free delivery on orders over £50. Handcrafted with care across the UK.
Contact Us
We'd love to hear from you. Whether you have a question about our craft supplies, need help with a bespoke order, or want to explore wholesale opportunities, please get in touch using the form below or reach out directly using one of our contact methods.
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Bespoke Orders & Custom Commissions
If you're looking for something unique and tailor-made, we offer bespoke order services for custom craft projects. Our team can work with you to bring your creative vision to life, whether it's a large-scale commission, exclusive product range, or specialised craft supplies.
Learn more about our bespoke services and discuss your project details on our About Us page, or contact us directly with your requirements.
Frequently Asked Questions
What are your shipping timescales?
We aim to dispatch all orders within 2–3 business days of purchase. Standard UK delivery typically takes 3–5 working days. Express delivery options are available at checkout for orders placed before 2 PM on weekdays.
Do you accept returns or exchanges?
Yes, we accept returns within 30 days of purchase for unopened, unused items in original packaging. Faulty or damaged items can be returned free of charge. Please contact us to arrange a return, and refer to our Terms of Use for full return details.
How long does a bespoke order typically take?
Bespoke order timescales depend on the complexity and scope of your project. We typically provide an estimated timeline after an initial consultation, usually ranging from 4–12 weeks. We'll keep you updated throughout the process.
Do you offer wholesale or bulk purchasing options?
Yes, we do. If you're interested in wholesale partnerships, corporate gifts, or bulk orders, please get in touch using the contact form above and select "Wholesale" as your subject. We'll be happy to discuss pricing and terms with you.